Shipping and Delivery

Welcome to www.thesolstice.life!

We strive to provide you with a seamless shopping experience and ensure your orders are delivered promptly and securely. Please review our Shipping and Delivery policy below.

1. Order Processing

• Processing Time: Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been processed and shipped.
• Business Days: Our business days are Monday through Friday, excluding public holidays.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs:

• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 2-3 business days.
• International Shipping: Delivery times vary by destination and typically take 7-21 business days.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order and the delivery destination. You can view the shipping charges during the checkout process before completing your purchase.

4. International Shipping

• Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
• Shipping Time: Delivery times for international orders vary depending on the destination country and customs processing times.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment through our carrier’s website.

6. Shipping Restrictions

We currently ship to most locations worldwide. However, some products may have restrictions based on destination regulations. If there are any issues with your shipping address or items, we will contact you promptly.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at [Insert Contact Email]. We will work with the shipping carrier to resolve the issue as quickly as possible.

8. Changes to Your Order

If you need to change or cancel your order, please contact us as soon as possible at dipikachowdhury864@gmail.com . We will do our best to accommodate your request if the order has not yet been processed or shipped.

9. Contact Us

For any questions or concerns regarding shipping and delivery, please contact our customer service team:

Email: dipikachowdhury864@gmail.com
Address: Naya Bazar , Khesmi, Gomoh, India, 828401 .
Phone: +91 79038 23961

Thank you for shopping with www.thesolstice.life. We appreciate your business and look forward to serving you!